New Delhi : Operations were impacted on the Delhi Metro’s Violet, Green and Pink lines between 8am and 11am on Thursday due to an intermittent signalling issue, leading to delays, the Delhi Metro Rail Corporation (DMRC) said.
Operations normalised on the three lines only around 11.05am, with DMRC stating the problem occurred only on the lines that used the signalling system provided by Bombardier. The other lines have signalling systems provided by other companies.
Anuj Dayal, executive director, corporate communications, DMRC, said the corporation will take up the issue with Bombardier to avoid the recurrence of such failures.
In a tweet around 11.15am, the Metro body said, “Services have been normalised. However, to avoid any further inconvenience, the system is still under observation. Passengers are requested to allow for some extra time in their commute.”
The DMRC updated commuters regarding the delay via social media, its website and its newly revamped application.
“As trains had to travel with restricted speed due to the absence of signals or IDs on these lines, the induction of trains from depots was regulated to eliminate the bunching of trains and ensure smooth movement,” said Dayal.
The Green Line runs from Inderlok/Kirti Nagar to Brigadier Hoshiar Singh, the Violet Line from Kashmere Gate to Raja Nahar Singh, and the Pink Line from Majlis Park to Shiv Vihar.
DMRC said additional staff was deployed at some of the busiest stations on these lines to ensure even out passenger flow.
“On the Green Line, short looping of trains was also done from the Paschim Vihar to Inderlok section to accommodate the passenger rush from 9am to 9.30am,” said a DMRC spokesperson.